Who we are
Himalayan Soul operates the website https://himalayansoul.in/
This privacy policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or ads.
Information We Collect
We collect several types of information from and about users, including:
Communication Data: Any messages or queries you send to us via Messenger, WhatsApp, email, or other communication tools.
Personal Information: This may include your name, email address, phone number, and other contact details when you provide them through forms, messaging platforms (such as Facebook Messenger or WhatsApp), or other means.
Non-Personal Information: This includes data about your usage of our website and ads, including your IP address, browser type, and browsing activity.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide travel-related services: Including trip information, booking, and customer support for tours like Kedarnath and other destinations.
- To respond to inquiries: If you contact us through our website or through ads on platforms like Facebook, we will use your contact details to respond to your inquiry.
- Marketing: With your consent, we may send you promotional materials, special offers, and updates about our trips via email, phone, or other communication channels. You can opt-out of receiving these communications at any time.
- Improvement of Services: We use non-personal information to improve our website, customer service, and advertising campaigns.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:
Legal Compliance: We may disclose your information if required by law or in response to legal requests.
Service Providers: We may share information with third-party service providers to help us operate our business, such as email providers, payment processors, and marketing platforms (e.g., Facebook for ads).
Data Security
We take the security of your personal information seriously and use reasonable administrative, technical, and physical measures to protect it. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.
Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
- Deletion: You may request that we delete your personal information from our systems unless we are required by law to retain it.
- Opt-Out of Marketing Communications: You may opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in the emails or by contacting us directly.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms like Facebook and Instagram. We are not responsible for the privacy practices or the content of these external sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Himalayan Soul
Email: info@himalayansoul.in
Phone: +91 6396124312
Website: https://himalayansoul.in/
