Effective May 2026
Terms & Conditions
CLAUSE 1 — DEFINITIONS
CLAUSE 2 — ELIGIBILITY
CLAUSE 3 — BOOKING & PAYMENT
A Participant’s seat is confirmed exclusively upon receipt of the advance booking amount specified at the time of enquiry. Full payment of the trip cost must be completed prior to trip commencement. All prices are quoted in Indian Rupees (INR). GST at 5% (or as applicable under law) is chargeable in addition to the quoted price unless explicitly stated otherwise. Any payment made via UPI, bank transfer, or any digital mode, or any written confirmation via WhatsApp or email, constitutes binding acceptance of these Terms and is enforceable under Section 10A of the Information Technology Act, 2000. Prices confirmed at the time of booking shall not be revised to the Participant’s detriment after booking confirmation. Himalayan Soul reserves the right to revise prices for future bookings without prior notice.
CLAUSE 4 — CANCELLATION & REFUND
CLAUSE 5 — DATE CHANGE
CLAUSE 6 — NO GUARANTEE OF CONDITIONS
Himalayan Soul provides no guarantee regarding weather, snow, visibility, mountain views, darshan access, road accessibility, or wildlife sightings. All photographs, videos, and marketing materials are representative only and do not constitute a guarantee of experience. Variation from marketing representations shall not give rise to any refund, compensation, or claim.
CLAUSE 7 — ITINERARY MODIFICATION & FORCE MAJEURE
Himalayan Soul reserves the right to alter, modify, or substitute any element of the published itinerary — including route, campsites, accommodation, transport, schedule, or destination — at any time for safety or operational reasons. No refund or compensation for such modifications.
Service Dependency Clause: All trips are subject to weather, road accessibility, forest permits, SDRF/NDRF guidelines, and local authority orders. Himalayan Soul does not warrant execution of any trip in its published form.
In Force Majeure situations, Himalayan Soul will offer reschedule or partial credit. No cash refund shall be claimable.
“In government-imposed closures including SDRF restrictions at Kedarnath, all incidental costs are borne solely by the Participant.”
Unforeseen Expense Clause: Any additional expenses from weather delays, route diversions, extended stays, or road blockages shall be borne entirely by the Participant. Himalayan Soul shall not be liable for such costs.
CLAUSE 8 — ARRIVAL & PUNCTUALITY
CLAUSE 9 — TRANSPORT
CLAUSE 10 — ACCOMMODATION
CLAUSE 11 — PERSONAL BELONGINGS
CLAUSE 12 — HEALTH, FITNESS & MEDICAL DISCLOSURE
By booking, the Participant confirms they are in adequate physical and mental health. All pre-existing conditions, medications, allergies, and physical limitations must be disclosed in writing before departure. Concealment of medical information releases Himalayan Soul from all consequent liability. Participants must carry personal medications — Himalayan Soul does not provide these. The Participant confirms they are not travelling against medical advice.
“The trek leader’s decisions regarding fitness — including mandatory descent — are final and binding. No refund in such cases.”
CLAUSE 13 — EMERGENCY & EVACUATION
CLAUSE 14 — TRAVEL INSURANCE
CLAUSE 15 — PARTICIPANT CONDUCT
Participants must conduct themselves with respect toward all fellow travellers, trek leaders, guides, staff, and locals. Himalayan Soul reserves the right to remove any Participant without refund for: harassment or abusive behaviour; use or possession of illegal substances; non-compliance with trek leader instructions; conduct compromising safety of others.
“Right of Removal: Himalayan Soul reserves the unilateral right to cancel a booking or remove a Participant mid-trip at its sole discretion. No refund shall be due and Himalayan Soul bears no liability for onward expenses of removed Participants.”
CLAUSE 16 — THIRD-PARTY SERVICES
CLAUSE 17 — LIMITATION OF LIABILITY
CLAUSE 18 — ASSUMPTION OF RISK & INDEMNITY
The Participant acknowledges that trekking, adventure tourism, and pilgrimage travel involve inherent risks including: Acute Mountain Sickness (AMS), High-Altitude Cerebral Edema (HACE), High-Altitude Pulmonary Edema (HAPE), physical injury, illness, extreme weather, flash floods, landslides, rockfall, vehicle incidents, and in rare but foreseeable circumstances, permanent disability or death.
The Participant voluntarily participates with full awareness of these risks. If incapacitated, the Participant authorises Himalayan Soul and the trek leader to make emergency decisions on their behalf — all costs borne by the Participant.
The Participant fully and irrevocably releases Himalayan Soul, its employees, trek leaders, and partners from all claims arising from participation, except in cases of proven gross negligence by Himalayan Soul. The Participant agrees to indemnify Himalayan Soul against all claims arising from their own actions, negligence, or failure to disclose medical information. This release and indemnity is binding upon the Participant’s heirs and legal representatives.
CLAUSE 19 — PHOTOGRAPHY & CONTENT
Himalayan Soul may photograph and video Participants during trips for marketing and archival use. By booking, the Participant grants Himalayan Soul a non-exclusive, royalty-free, perpetual licence to use such content. By tagging @teamhimalayansoul travels on social media, the Participant grants permission to reshare. To opt out, notify Himalayan Soul in writing before trip commencement.
CLAUSE 20 — DATA PRIVACY (DPDP ACT 2023)
CLAUSE 21 — GRIEVANCE REDRESSAL
CLAUSE 22 — DISPUTE RESOLUTION
CLAUSE 23 — GENERAL PROVISIONS
Written Communication Clause: Only written communication via WhatsApp (+91 6396124312) or email (info@himalayansoul.in) constitutes valid binding communication. No verbal representation or telephonic assurance by any Himalayan Soul representative is binding. Participants should obtain all confirmations in writing.
These Terms supersede all prior communications. The version in effect at date of booking governs that booking. If any provision is found invalid, remaining provisions continue in full force. Latest version always at Himalayan Soultravels.com/terms.
“By booking with Himalayan Soul Travels — whether through advance payment, WhatsApp confirmation, website form submission, or any written communication — the Participant confirms they have read, understood, and unconditionally agreed to all 23 clauses of these Terms and Conditions. This agreement is legally binding under the Indian Contract Act, 1872, and enforceable under Section 10A of the Information Technology Act, 2000.”